Today, the stock market *stumbled. The stock market fell because of one country - China. We’re so caught up in outsourcing and Chinese affairs, when people realize that what they’re paying pennies for is worth less than pennies, our whole NASDAQ and DOWJONES markets crash (or plunge). Look at this:
- Don’t be lazy. People who are determined are not lazy. They’ll start something and finish something, they’ll work as hard as they can to learn, construct, and perfect every detail and element there is. Their ambition to learn, their determination to surpass and succeed the current powers … surpasses and succeeds our current powers. People begin to think they have “the life”, and the slack off. America is one of the most guilty countries of doing this.
- Quality over quantity. You’ve heard of this millions of times before, yet I can find an example in less than 15 seconds of this ‘motto’ being put to shame by desperate people (see point 3 for desperation). If you stick to quality, quantity will come. You have to work on perfecting your quality to receive your quantity. Think about it, this is an only logical thing to say. Let’s take a popular example from the design world. I find many early designers find instant gratification most valuable. They under-price themselves to simply have a chance in competition with the higher standards designers. They’ll try to create 10 designs at $100 each, or sell 10 designs for $20 each. I don’t even open up Photoshop for $100. There is one definite remedy, cure, for this. Practice (and patience). Its undoubtedly more valuable to spend your time learning and perfecting quality designs, and entering the market as a confident, experienced designer than a desperate, unskilled “newbie” hoping to make $50 as quick as they can.
- Desperation kills. If you’re desperate, it shows. It shows your belief in needing something and it looks simply terrible. Desperation shows weakness, and that’s when you get pushed and taken advantage of the most. What do you think will happen if you normally price your designs at $300, never get hired, drop your price in a promotion to $150 (cut them in HALF), and you finally get a client to even ask you how much you charge. The client won’t hire you for $200, they’ll bargain it down, using your desperation against you, probably cutting it in half to $100. Why do you agree? Why do you cut your price in the first place? If you can’t get hired for the price you think is right, then that means you have some knowledge to catch up on. If you don’t have a portfolio, you have to make one, and in the meantime experiment with your creativity, new effects, new styles - everything.
- Firmly set your standards. Us designers are “lucky” in our line of work. True clients won’t go for some skill-less, moral-less, standard-less newbie-designer. They like and respect designers who not only design astonishingly, but have an astonishing attitude. Set a minimum for yourself, and never go below it. Let’s say you want to (EXAMPLE) charge $750 per design. A client approaches you, and says “You know what man, I’ve only got $500 to spare, what do you say?”… Personally, I’d not take the job. I’d kindly say these words. “I’m sorry, my minimums are at $750 for the work you’re looking to get done.” - And there’s a perfect example in this episode of Tweak. Basically, the situation is, Josh Itawa doesn’t go below his minimum price. For doing that, the client sees his standards, his self respect and self value, and hires him for a job with a budget double his minimum price.
- Determination. This ties in with point #1. You have to be determined to meet all requirements, and go over the requirements. Set the benchmark for quality. Be determined enough to care about meeting your deadlines that your client and you agreed on. Be determined enough to cover ever detail and element to flatter your client. Be determined enough to not just hand over the completed design, rather, take your own time to make sure the source files are neat, there are directions, and (my personal favorite) … a client thank-you note showing your respect and thankfulness to the client. Go above and beyond, it’ll be worth it.
This isn’t all, at all. Though following these tips is an excellent start. I’m sure if you’re an experienced designer, you know the benefits these qualities reap, and you know these qualities are the kind that clients look for when hiring their designers.
Clients will not pass on a designer with the 5 qualities listed above, incredible skill, and a great attitude to simply save them money. They know that hiring you, with everything I’ve mentioned so far, is much more profitable short term, and in the long run, than hiring someone from an “outsourcing” country for half the price, attitude, knowledge, and quality.
This is how to keep your job, and how to compete with all of the lowballers in the world. I’ve seen very many people complain about designers lowering their prices, and diminishing the market. That’s not true, they’re not touching the market. Those designers are either desperate, lazy, have no morals … no standards, aren’t determined, and flip the equation to say “quantity > quality”. They attract clients with low standards, who don’t know what they want, yet won’t like what you make because its “not what we want”.
And of course, this all leads to creativity. One of my favorite words. To accomplish what I’ve told you, you have to be creative.
And that’s all! If you enjoyed reading this, please comment and discuss it… And hopefully you’ll give it a digg (this is the right link now).
Ciao!
(PS - I know China and India can also have some very creative, very smart people. I’m not being and “ist” (racist, internationalist), nor am I against anyone who tries. I understand people have to make a living somehow, and hopefully you don’t take my post as stereotyping those countries. All I’m saying is, its common for companies to outsource to those countries because the workers there work for half the price.)
[…] Original post by Julek and a wordpress plugin by Elliott […]
What a terrific article! Thanks for being straight forward and putting yourself out there, I really appreciate it. Your points on desperation couldn’t be more true, glad you touched on that. Thanks for the plug and keep up the good work!
Some good points julek, I would add some paragraph space in the long paragraph before the bullet points as it makes it seem really long otherwise.
Have some good points. I would kind of argue the point made about China and the reason the stock market crashed is because of outsourcing. If you understand the economy, China has been buying American dollars, forcing their currency to be cheaper than the USD. This forces American consumers to purchase the cheaper products. So yes, outsourcing is a problem, but the bigger problem is how China is not letting the economy work naturally and is forcing their dollar price to stay much lower by like I said, purchasing a lot of USD. Recently, a lot of people from the UN have been trying to see if what China is doing, keeping their dollar worth less so they export a ton, is illegal.
Have some good points. I would kind of argue the point made about China and the reason the stock market crashed is because of outsourcing. If you understand the economy, China has been buying American dollars, forcing their currency to be cheaper than the USD. This forces American consumers to purchase the cheaper products in China. So yes, outsourcing is a problem, but the bigger problem is how China is not letting the economy work naturally and is forcing their currency price to stay much lower by like I said, purchasing a lot of USD. Recently, a lot of people from the UN have been trying to see if what China is doing, keeping their dollar worth less so they export a ton, is illegal. (Delete my last post as I made some mistakes…this is the edit)
Hey Mike, I’m not saying the stock market crashed because of outsourcing, rather affiliated affairs with investors and productivity in China.
Josh, no problem, I love your podcast.
Thanks for the comments though, guys.
Ah, OK makes sense, just wanted to put my 2 cents in
. Great article btw. I like how your articles have a combination of the stockmarket and creativity.
Great article! Some good points, however, I’d like to make the point that the stock market did not crash… it was merely a glitch. A stock market crash is what we saw in the 1930s. Let’s hope that doesn’t hit us again!
Thanks for posting this! Really had some great points.
Zack
Such an amazing article. I’m going to start checking fruda for updates all the time.
Tucker
Thanks everyone!
PS - Laura, I edited the article. Thank you!
excellent post. thanks for the inspiration to keep on pushing, perfecting and chasing my dreams.
Standard are everything. Thanks a lot for the article
The reason, jobs are outsourced is because corporations look at the bottomline.
The asp.net or php or design that you think is beautiful, is a commodity in the eyes of the business.
Even design,the so called Web 2.0 violators,colors etc is another bubble.I work in a large corporation and they reuse their designs all the time.
By calling quality, the only people who are charged high are the small business owners.
They dont know to outsource for talent and end up with expensive american designers, who charge $1000 for a simple 2-3 static pages and wont redo the work.
So I have great respect for your work,I am an IT consultant working in US.
Anything an American can do, a person in third world country can do, with the right training and exposure.
Your article shows some unnecessary superiority.
Very well written article. Very good points about having integrity, not showing desperation, and sticking to your determination. But the thing is, you are competing with a billion of 3rd world people who are desperate, and companies do cut corners. When given a choice of an excellent done job, and a semi-good job at a way lower price, in most of the cases, they’d go for the 2nd option. Us American entreprenuers with our excellent, good quality skills are soon going to become a vanishing breed. Us Americans are the ones who are outsourcing the whole job. The Indians and Chinese would have no outsourced job to work for, unless we had outsourced it to begin with. With the ever increasing population (worldwide..not just United States), quantity trounces over quality. Don’t interpret me wrong, there will always be demand for quality, the quality skills we possess..but soon in most cases, outsourced mass produced quantity would become the norm.
I take exception to your statement, “The United States has one of the worst education systems in the world”.
That statement is certainly not true when you look at the US universities. Of the 20 best universities in the world, 18 are in the US. We absolutely dominate that arena of academia.
As for the K-12 system in the US, your statement is not true there either. While the US may have lost stature in the developed world, it is not in last place. Further, the US is still far ahead of the majority of the countries - the undeveloped world.
I read this.Kinda interesting.
I have to admit that although China has cheap labor, we lack creativity(actually few people find that critical).When I’m surfing the Internet, I see a lot of genius
work which are from America, Japan or some others.And I hope not only see “made in China” on clothes but also on some high-tek gadgets.
BTW, about 260 points fall of China stock hurt me…
[…] Creativity has no price! […]
Great post…. Has some great points and I must say that this is truly avery competitive world and everybody is feeling the pressure including third world countries!
All the best to you and keep such posts coming.
” I don’t even open up Photoshop for $100. ”
I think this is the interesting point. People in “outsourcing” country can literally survive a month with $100. Maybe that’s why they accept jobs within that price range.
Because they need the money.
Well written article with some great points that I will keep in mind next time when quoting clients.
I must admit the part on ‘desperation’ is very true and something that I fall under at times but its not soley desperation causing it, it’s that Im sometimes too nice to people and let them take the best of me.
Reply to earlier comment left: Sir major country lets their economy work ‘naturally’
You make good points but you are also missing a major point of outsourcing.
I own a outsourcing firm and we do alot of Design related work (print and web).
Lets look back to the world 20 years ago in 1987.
In 1987 no one in the USA or UK would have thought their design job was at risk of going to India, Pakistan or China.
But today in 2007 it is a possibility…so much so that you have devoted an entire article about it and many people took the time to read it.
Now lets look at the world 20 years from now in 2027.
Do you feel that Pakistan and China will be competitive in this field or more competitive?
I think we will be more competitive…but also I think that other countries will come compete with us such as African countries like Egypt.
Obviously outsourcing will not eliminate Design jobs in the West but they will make your profits less & make it more competitive…just like in the software industry and in the car industry.
Very nice points Julian, but I disagree on the whole stock market crash being due to the Chinese Stock Exchange.
I know you have a disclaimer on this one, I still had to post this:
“Its tougher to outsource things like design to places like India and China. To design, it takes creativity.”
1. Intel’s Teraflop - done in India(mostly)!
2. Is Google in India for the cost cuts? That definetly a plus but not the driver. They can’t find as many qualified software resources in the US.
3. Design(CAD based design - not just a back office part, is already moving to India & China.
When creativity, as you have mentioned, is equally abundant in these third world countries, how does this become a differentiator?
Which would you choose:
1. Great creativity for 10$
2. Great creativity for 1000$
I know what I would!
Nice tips. Thanks for the info.
The ideas about creativity as an answer to outsourcing mirrors ideas in a book I wrote in 2004 for my workplace (The Copenhagen Institute for Futures Studies).
The book is called “Creative Man”, and you can read or download an updated version here, free of charge: www.cifs.dk/creativeman/issue1/index.html
- Klaus
[…] http://www.fruda.com/2007/02/27/creativity-has-no-price/ […]
You’
You people all talk about creativity as if its the exclusive possession of the USA…but I’ll tell y’all this…you have a lead of approx. 150 years on us..India became independent in 1947..we are still a young country.And we have a long way to fully develop..
And our education system (up to grad school, anyway) beats the one in your place any day.
I know because i have friends in US Embassy schools here in India.But your research and higher education is indeed stellar.Way better than anything.
One more thing to keep in mind is that one dollar equals 45 Indian bucks.
The conversion allows your multinationals to outsource cheap.
Perhaps one day , when currency values become similar , your grouses might just vanish..
You’ve got to be kidding me. This article, while well written with *some* good points, shows just how un-ready Americans are for the global economy.
Lets take a trip down history lane. Before technology, before worldwide instance communication, before interstates and cars, we had small communities of skilled workers that helped build our country.
As time went on, we increased our technology and communication and access to other parts of the country. Free trade between states made us the most powerful nation in the world. We get our oranges from California, our software from Seattle, and our bank loans from New York.
Now with instant global communication, and affordable transportation to anywhere in the world, we’ve entered a new era in life. No, we’re not going to resend into the days of horse and buggy… we’re going to keep expanding and treat the planet like we once treaded our towns and our country.
Look. I worked for a company that outsourced most of the work we did. But as you said, there are jobs for us still in America. But if not, oh well. That’s life, and you’re not going to get anywhere by complaining about it, or trying to hedge your creativity skills.
The point is: this is the new Earth. Get used to it.
Oops, looks like I had a couple of spelling mistakes:
“…before worldwide instance communication…”
should read:
“before worldwide instant communication”
and
“…we once treaded our towns…”
should read:
“we once treated our towns”
I actually wrote an article about this over at my blog called “What Everyone Ought to Know About Web Design Pricing.” However my article was geared more towards people in the US undercutting their prices.
As far as the comments made that companies are going to outsource for the bottom line, I disagree. There are businesses out there that aren’t going to outsource because of several reasons and it’s just not small businesses.
Outsourcing is bad for the US economy and there are plenty of businesses that know that so will therefore keep the business in the US.
[…] Fuda ha scritto un articolo molto votato su digg che noi occidentali dobbiamo tornare ad investire in formazione e ricerca per aumentare la qualità del nostro lavoro, insomma, Fuda ritiene che dobbiamo competere e vincere la guerra economica con gli asiatici sul terreno della creatività. […]
You’re absolutely right on with this post. I think another part of this, at least in my experience, has been tightening the process. Being very efficient with your time allows you to compete with these folks who are working around the clock.
I really agree with #4. I recently had the same experience where a client claimed they had a small budget, and in my approach to get the project, I outlined the facts you named above, and it worked and I got a lot closer to my asking price.
Everyone and their uncle can throw together a website with text on a page, but only a designer can make a good website.
[…] It Leaves An Odor The Suits Can Smell Creativity has no price! Desperation kills. If you’re desperate, it shows. It shows your belief in needing something and it looks simply terrible. Desperation shows weakness, and that’s when you get pushed and taken advantage of the most. What do you think will happen if you normally price your designs at $300, never get hired, drop your price in a promotion to $150 (cut them in HALF), and you finally get a client to even ask you how much you charge. The client won’t hire you for $200, they’ll bargain it down, using your desperation against you, probably cutting it in half to $100. Why do you agree? Why do you cut your price in the first place? If you can’t get hired for the price you think is right, then that means you have some knowledge to catch up on. If you don’t have a portfolio, you have to make one, and in the meantime experiment with your creativity, new effects, new styles - everything. […]
i so know what you mean. i’m a freelance writer and each time i charge an “astronomic” price i get the “i don’t have that much to spare…can you do it for…(usually half)?” I learned to say NO and i do earn money anyway
Thanks for your comments, arguments, and discussions everyone.
You’re all bringing great points to the table!
Also, just keep in mind that I’m not American. I’m Polish, born and raised.
Hey Julian this doesn’t really have much to do with your post, but I highly suggest installing this Wordpress Plugin. It adds a Digg button to the side of your posts.
http://tuggo.org/projects/diggit/
I have to agree 100%. You did leave out one thing. If you portray and create high level craftsmanship the client will understand that the work you will do will be the same. If you “seem” budget they can only expect the same for their business. Sometimes it doesn’t hurt to say, “I’m sorry, but I might be a little out of your budget perhaps going in this direction can help…” That has worked for me before. It wasn’t a slight, but more of a way of reiterating you don’t want second rate work because it will make your online presence look second rate too.
Indeed John, thank you for your feedback
And thank you tucker.
[…] Just before starting back at work last week I came across a couple of good articles to help strengthen myself when it comes to pricing of website work. The first article was written by a designer speaking about when pricing websites what to consider and how to keep your pricing correct and not give in to the client. […]
i think this article looks like Superiority of developed Countries.